Eyeconic

Please contact us if you are interested in a model that you do not find on our site. We are happy to serve your needs. If we carry the Brand we can order them for you. We will be glad to update our site with the model you maybe interested in and you can order directly from site. We are continually updating our list of inventory.

All of our designer eyewear are eligible for return within 30 days of receipt of shipment and you can decide whether you prefer to receive a refund or an exchange for another item(s).

Please submit a return request and our Customer Service team will provide you with the RMA (Return Merchandise Authorization) number and the address to which the item(s) will be returned.

Conditions of acceptance

The item(s) must be returned in the original condition and packaging with all included tags and accessories.

The RMA number must have been requested before the approved return of any item.

Fees associated with outward shipping and shipping protection are non-refundable. Additionally, the return shipping fee will be at the customer's expense and non-refundable.

All orders will be subject to a 5 business day prossessing period. After prossessing we will provide tracking number for your order. Thank you for your patience

All of our products are 100% authentic and Brand new. We are able to provide best prices due to out close relationships for authorized retailers and manufacturers. Our glasses comes with all original manufacture boxes and cleaning cloth.

How do I take advantage of the Best Price Guarantee?

Simply send an email to our customer service and provide us the website address of the lower-priced item. We'll verify it according to our guidelines and if it's the exact same model number and color, we'll match the price!

We gladly match the price with the following guidelines:

*The Best Price Guarantee is valid on:

The Best Price Guarantee applies to exact, identical brand name glasses model sold online by an Authorized Canada dealer as designated by the official distributor/manufacturer. Colors and sizes must be identical.Any item currently in stock and available for purchase on another website that is also available in the same size, style, and colour. The item is available on other websites for shipping to your address. We include all applicable shipping and other costs of the other website to make a proper cost comparison The Best Price Guarantee is limited to 14 days after you placed your order.

When does the Best Price Guarantee not apply?

We are unable to offer the Best Price Guarantee under the following circumstances (including, but not limited to):

The offer cannot be combined with a promotion code. Special promotions such as coupon codes, rebates, gift certificates and "buy one, get one free" are not eligible for the Best Price Guarantee.The difference amount is minimum 1 CAD We do not honor other retailers' misprinted or falsely advertised prices for the Best Price Guarantee.Purchases for resale or commercial purposes are not eligible for the Best Price Guarantee.This offer does not apply to items advertised below our cost. Items on websites that are auction sites, unauthorized dealer sites and/or discount sites. Items that are out of stock, open-box, clearance, outlet center products and/or refurbished items. Items that are not in stock, ready for shipping on other websites.

What happens after I submit my request?

Within 14 days of your purchase date, Eyeconic will verify and match the lower price and credit your credit card for the price difference assuming the above requirements apply and are met.

If you have not made your purchase at the time of applying for the Best Price Guarantee, we can place the order for you at the matched price upon approval.

Price difference applies to the full cost of the item including tax and shipping (subtracting any promotions). There's a limit of one guarantee claim per item, per order. The difference amount is minimum 1 CAD.

We reserve the right to verify another online company's product availability, authorized dealer status, and price before issuing a price match credit.

We offer an exclusive 12-month warranty from the date of purchase against all manufacturers’ defects on all our sunglasses.

Manufacturers’ defects mean flaws or defects arising from the manufacturing process. Normal wear and tear, accidental damage from handling or improper use are not covered.

General Conditions

This warranty does not cover: scratches on sun lenses; damages caused by accident, abuse, neglect, shock, improper use or storage of the product; third parties' modifications or repairs as well as any damage caused by general day to day wear and tear.

Where a replacement product is provided, it will only be under warranty for the period remaining from the original warranty.

(ALL WARRANTY CLAIMS ARE SUBJECT TO A CASE BY CASE EVALUATION)