Eyeconic

Please contact us if you are interested in a model that you do not find on our site. We are happy to serve your needs. If we carry the brand, we can order them for you. Let us know and we will be glad to update our site with the model you maybe interested in and you can order directly from site. We are continually updating our list of inventory.

Return Policy

We accept returns on all designer eyewear within 30 days from the date you receive your order. You may choose between a full refund or an exchange for another product.

To initiate a return, please contact our Customer Service team to request a Return Merchandise Authorization (RMA) number. They will provide the necessary return instructions, including the return address.

Return Conditions

• Items must be sent back in their original, unused condition with all original packaging, tags, and accessories included.
• An RMA number must be obtained prior to sending back any product.
• Shipping fees and shipping protection are non-refundable.
• Return shipping costs are the responsibility of the customer and are not reimbursed.

All orders will be subject to a 5 business day prossessing period. After prossessing we will provide tracking number for your order. Thank you for your patience

All of our products are 100% authentic and Brand new. We are able to provide best prices due to out close relationships for authorized retailers and manufacturers. Our glasses comes with all original manufacture boxes and cleaning cloth.

How to Request a Price Match

To take advantage of our Best Price Guarantee, simply email our customer support team with a link to the competitor’s product listing showing the lower price. Once we confirm that the item meets our criteria, we’ll match the price — no hassle!

Eligibility Criteria for Price Matching

Our Best Price Guarantee is valid under the following conditions:

• The item must be identical — same brand, model number, color, and size.
• The product must be sold by an authorized Canadian retailer recognized by the brand’s official distributor.
• The product must be in stock and available for immediate purchase on the competitor’s website and able to ship to your location.
• Price comparisons will include the total cost, including shipping and any applicable fees or taxes.
• You must submit your price match request within 14 days of your purchase with us.

Limitations and Exclusions

Unfortunately, we can’t match prices in the following scenarios:

• Offers involving promo codes, coupons, rebates, gift cards, or “buy one, get one free” deals.
• If the price difference is less than $1 CAD.
• Listings from auction sites, unauthorized resellers, outlet stores, or websites offering used, refurbished, or clearance items.
• If the competitor’s price is a mistake or below our cost.
• Items that are out of stock or not ready for immediate shipping.
• Price match requests intended for resale or commercial purchases.

What Happens After You Submit a Request

If your purchase has already been made and the request meets our criteria, we’ll review it and issue a refund for the difference to your original payment method.

If you haven’t placed your order yet, and your request is approved, we’ll place your order for you at the matched price.

Note: The matched price will be calculated based on the total price, including taxes and shipping. Each product is eligible for one price match request only.

We reserve the right to confirm the competitor’s price, product availability, and seller credentials before issuing a price adjustment.

12-Month Warranty Coverage

All of our sunglasses are backed by a 12-month limited warranty from the date of purchase, covering any defects resulting from the manufacturing process.

What’s Covered:

This warranty applies strictly to manufacturer-related issues, such as production flaws or defects in materials. It does not extend to damage resulting from daily use or accidental mishandling.

Exclusions:

The following are not covered under this warranty:

• Scratches on lenses
• Damage caused by dropping, impact, misuse, or poor storage
• Wear and tear from everyday use
• Any alterations or repairs made by unauthorized third parties

Important Notes:

• If we issue a replacement, the warranty period will not reset—it will continue from the original purchase date.
• All claims will be reviewed individually and are subject to approval based on the specific circumstances.